| It was obviously necessary to ensure that the
impact of this was programme was to build on a successful formula.
Each of the Executives took part in a bespoke, on-line, 360
degree feedback exercise which produced an individual report
for each manager on strengths and development needs. These
were “real-world” reports which were taken as
such by the participants.
An Executive Coaching programme was put in place which helped
each manager to identify his personal and career objectives.
Additionally, each Manager was provided with off-the job training
individually tailored to development needs.
This was backed up by a generic programme aimed at developing
quality consciousness and customer awareness amongst all employees.
|
